Symptoms of Schizophrenia Seen in A Beautiful Mind

In the film A Beautiful Mind John Nash experiences a few different positive symptoms. The first of these positive symptoms are seen through the hallucinations John has of having a room -mate while at Princeton. This room- mate continues to stay in contact with John through out his adult life and later this room- mates niece enters Johns mind as another coinciding hallucination. Nashs other hallucination is Ed Harris, who plays a government agent that seeks out Nashs intelligence in the field of code- breaking. This hallucination of Ed Harris is the key factor in Nashs delusional thinking. He has delusions of being a secret government aide that is helping the U.S. find bombs throughout the country that were placed here by the†¦show more content†¦His wife was the one person who knew him and dealt with the disease first hand. Due to his flat affect and severe anhedonia John was unable to be intimate with his wife and I can only imagine this to be very difficult for her especially when she was not aware of his disease. After learning of his diagnosis his wife grew fearful of him and was unable to trust him alone with their child. Again, I can only imagine the pain in not being able to leave your child with its father without fear of the child being harmed. I have never seen a Schizophrenic experience a psychotic episode, and Im quite sure that if I ever had before taking this class or watching this movie I would have no idea what to do or how to react. Now I know that nothing really can be done other than to let that person know that they are loved and that you are there to listen. I see how it can be frustrating not only for the person experiencing the disease but also for their family or loved ones that are helping them cope. To not be able to know what is going on in your own mind must be the scariest thing to experience. Not knowing what is reality and what is a delusion would make anyone crazy. I realize that it is impossible to tell someone that something is wrong when you, yourself, cant even tell that something isnt right. If the delusion were better than reality, why would you want to know theShow MoreRelatedA Beautiful Mind By Ron Howard935 Words   |  4 Pagesexamples of artistic mediocrity to hallmarks of cinematic excell ence. One such film displaying cinematic excellence is ‘A Beautiful Mind’. The film is a biographical drama film directed by Ron Howard based on the biographical book that was written by Sylvia Nasar. A Beautiful Mind tells the story of Nash Forbes Nash, a brilliant mathematician who suffered from paranoid schizophrenia. At the beginning of the film, Nash commences his career at Princeton University as a math graduate understudy, well knownRead More John Nash, A Beautiful Mind Essay1628 Words   |  7 PagesWHAT IS SCHIZOPHRENIA? The modern definition of schizophrenia describes it as a long-lasting psychotic disorder (involving a severe break with reality), in which there is an inability to distinguish what is real from fantasy as well as disturbances in thinking, emotions, behavior, and perception (Cicarelli, p. 557). SYMPTOMS Schizophrenia includes several symptoms. One common symptom is delusions, which are false beliefs that the person holds and that tend to remain fixed and unshakable evenRead MoreA Beautiful Mind Review - Psychological Issues1523 Words   |  7 PagesMovie: A Beautiful Mind Psychological Issue: Schizophrenia 1) Using material from the text (or internet resources), describe your understanding of the disorder portrayed in the film. [This asks you to describe what someone with this disorder might really look like.] In the movie â€Å"A Beautiful Mind† directed by Ron Howard; the disorder that is portrayed by the character John Nash is schizophrenia. This brain disorder alters the normal mechanisms occurring in the brain. The best explanationRead MoreThe Portrayal Of Schizophreni A Beautiful Mind And The Realities Of The Illness1089 Words   |  5 PagesPortrayal of Schizophrenia In A Beautiful Mind and The Realities of The Illness In the movie A Beautiful Mind, Russell Crow performs the part of a schizophrenic. Mental illnesses possess a negative connotation in society. The illness schizophrenia is not rare, but is not completely understood yet. The portrayal of this mental illness in A Beautiful Mind is not correct, but it is not wrong either. Hollywood tends to exaggerate situations, but they also depict a few of schizophrenia’s symptoms appropriatelyRead MoreA Beautiful Mind By John Nash Essay1601 Words   |  7 Pages In the film, â€Å"A Beautiful Mind†, the main character is John Nash. Nash represents the life of a person struggling with schizophrenia. According to the Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition (DSM-5), in order for an individual to meet the criteria for schizophrenia, one must include two or more of the following symptoms for at least 1 month and at least one symptom must be one of the first three: Delusions, Hallucinations, Disorganized Speech, Disorganized (or CatatonicRead MoreA Beautiful Mind By John Nash1393 Words   |  6 PagesA Beautiful Mind, is a movie that was produced in the year 2002 by Universal Pictures. This film is about a man named John Nash who was diagnosed with schizophrenia, paranoid type. Schizophrenia is a chronic brain disorder with key features including delusions, hallucinations, difficulty concentrating, and other negative symptoms (Parekh, 2017). Paranoid schizophrenia specifically, is â€Å"characterized mainly by the presence of delusions of persecution or grandeur† (Sadock and Sadock, 2005). The typicalRead MoreMovie Review : A Beautiful Mind 1541 Words   |  7 PagesIn the movie â€Å"A Beautiful Mind† directed by Ron Howard; the disorder that is depicted by the character John Nash is schizophrenia. This brain disorder changes the ordinary mechanisms happening in the brain. The most excellent explanation for this disorder can be spotted to the defective explanations and mi sfiring of dopamine neurons and their receptors in the brain. Even though there are in additional likely causes and effects for example low activity in the front lobotomy and increased ventriclesRead MoreA Beautiful Mind By John Nash1732 Words   |  7 PagesThe biographical drama, A Beautiful Mind, illustrates many of the topics related to psychological disorders. The main character of the film, John Nash, is a brilliant mathematician and Nobel Prize winner, who suffers from symptoms of Schizophrenia. Schizophrenia is defined as a â€Å"psychotic disorder involving a break with reality and disturbances in thinking, emotions, behavior, and perceptions† (Ciccarelli and White, 2012, p. 563). Nash’s symptoms include: paranoid delusions, disturbed perceptionsRead MoreAnalysis Of John Nash s A Beautiful Mind ( Gazer Howard )923 Words   |  4 Pagesthe life of John Nash in A Beautiful Mind (Gazer Howard). John Nash, who is a notable figure in the world of academia and mathematics, won the Nobel Prize in economics for his game theory (Nash, 1994). Nash is also widely known for his long-term struggle with mental illness and was diagnosed with schizophrenia during his mid-thirties (Samels MacLowry, 2002). In order to examine the accuracy of this portrayal it is necessary to examine the aspects of schizophrenia displayed in the film suchRead MoreMovie Analysis – a Beautiful Mind1439 Words   |  6 PagesMovie Analysis – A Beautiful Mind A Beautiful Mind is a true story based on the life of John Forbes Nash, the mathematical genius who, while a graduate at Princeton University in the 1940s, discovered a principle equation that changed economic theory. But his extraordinary career was sidetracked by his struggle with schizophrenia, almost destroying his family and himself. The irony of his predicament was that the drugs that kept his psychosis in check also prevented him from thinking coherently

Analysis Of Alexsandr Solzhenitsyn, A Russian Author With...

Alexsandr Solzhenitsyn, a Russian author with personal experience of labor camp conditions, relates the experiences of his fellow prisoners by showing the world that humanity can be maintained in the most degrading of places. Such a theme can be observed closely in his novel One Day in the Life of Ivan Denisovich, first published in 1962. As the title suggests, the novel is about a day in the Gulag (prison) from dawn to dusk from Ivan’s perspective. The Gulag is designed to strip the Zeks of their individual identities and dignity. The zek’s names are taken from them and replaced by numbers: ‘S 854, â€Å"The Tartar read from the white stripe that had been stitched to the back of his black jacket,† (15). Then their personal belongings are taken†¦show more content†¦In the stance taken by Solzhenitsyn, Ivan maintains his dignity by resisting the idea of indulging himself with food. In the novel the author raises an important question about whether f ood is a necessity or valuable to humanity (dignity). When Ivan recalls a prisoner who talked about the types of Zeks who manage to live: â€Å"Those who lick other men s leftovers, those who count on the doctors to pull them through, and those who squeal on their buddies,† (8), he says, do not survive. Though Ivan knows that the prisoners do survive at the cost of their own humanity, he respects and agrees with most of Kuziomin s statement: â€Å"You’re sure to be given something to eat there, though there were plenty of others at that game, more than plenty- and, what’s worse, if you found a bowl with something left in it you could hardly resist licking it out,† (7). For Ivan, avoiding the mess hall in the morning or after the meal was important, as he might be tempted into leaving his dignity for a little amount of food. This is a significant step towards conserving his morality and surviving his sentence. In Solzhenitsyn perspective, keeping away fro m the food represents the idea of control over one’s body. This is highly significant because living in the Gulag, where the authority treats zeks in the most dehumanizing of ways, one needs to be able to command themselves, controls their desires to stay intact their dignity.

Horse Whisperer free essay sample

Compare the ways personal experience is presented in â€Å"Horse whisperer† and another poem of your choice† The poems â€Å"Horse whisperer† and â€Å"The ruined maid† portray a sense of personal experience in their poems. Andrew Foster’s poem, â€Å"Horse whisperer† tells us about how a horse whisperer was used in his society when he was needed but was then kicked out as technology advanced whilst Thomas Hardy’s poem â€Å"The ruined maid† shows us how a young and innocent farm girl has turned into a posh and classy women due to a change in her lifestyle. In Fosters poem, the use of emotional language implies that he has a lot of love and passion for the horses he trains. The last stanza is only about the horses he used to train. The language he uses shows us that his feelings towards the horses will never change and that he still adores and admires them. We will write a custom essay sample on Horse Whisperer or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page The phrase ‘still I miss them’ suggests that he didn’t want to go as he loved what he did in the past although he had no choice but to leave. On the other hand, Hardy’s poem uses modern language to make Melia sound more sophisticated. The first three lines of stanza three and now from the way she speaks. Line eleven highlights that as someone who was brought up in a low- class society before but is now acting classy and posh suggests that her occupation and lifestyle has become better when in fact it hasn’t as Melia is used by other men in her new society. Melia may feel she wants to go back to her old lifestyle due to her personal experience. Both poems coney a person being used for who they are. In addition, both poems use enjambment to portray their strong feelings towards society. The poem â€Å"Horse whisperer† uses personal pronouns and the third person to convey a sense of seperation in his society. The first stanza consists of the words ‘my’ and ‘their’. This highlights that the horses in their society were seperated from the narrator and the horses owners, as maybe he was seen as someone different. In contrast, â€Å"The ruined maid† uses rhyming couplets every first and second line in each stanza. This strict principle the poet follows could symbolise the strict rules Melia has to follow in order for her to make a living in her society as she has to obey the rules she has been given. Her personal experience from before may suggest that the society she lives in now is so much different to old society. Moreover, both poems portray the feeling of pride. Forster’s poem conveys a feeling of revenge when the horse whisperer gets neglected by his society. The quote â€Å"My gifts were the tools of revenge† highlights that he is no longer going to be of help to anyone. The word ‘gift’ implies how he is going to now use his precious power of controlling horses against their owners as they treated him cruelly. However, â€Å"The ruined maid† portrays a sense of jealousy. Lines twenty- one and twenty- two highlight that Melia comes across as a person that is quite a classy person when in fact she isn’t as she ‘wishes’ that she had all those things that people would have in a high- class society. In conclusion, the â€Å"Horse whisperer† portrays love and jealousy at the same time whilst â€Å"The ruined maid† conveys a sense of insecurity and hate meaning that these poems are not very alike.

Ashcan School Essay Research Paper ASHCAN SCHOOL free essay sample

Ashcan School Essay, Research Paper ASHCAN SCHOOL The Ashcan School was a motion which was built-in and in a manner 1 inevitable with the babyhood of the 20th century. This motion in art was brought approximately by a smattering of creative persons who converged on New York City around the bend of the century.2 The major Ashcan creative persons who will be discussed subsequently are Robert Henry ( 1865- 1929 ) , George Luks ( 1866- 1933 ) , Everett Shinn ( 1876- 1953 ) , George Bellows ( 1882- 1925 ) , John Sloan ( 1871- 1951 ) , and William Glackens ( 1870- 1938 ) .3 These were the major members of the Ashcan School. This is a group of creative persons who are credited with documenting the ordinary life on a human degree in New York City during this unbelievable clip of transmutation. Because of these creative persons we have a image of New York non based on the memorials or edifices but based on the interaction and the coexistence of the people who shaped the society which was emerging. The island of Manhattan was consolidated into the greater New York City in 1898. Because of this the metropolis was transformed from a 19th century haven with sett streets into a 20th century city of skyscrapers and metros. The creative persons of the Ashcan motion saw this altering society in human footings. They saw this in a visible radiation which depicted the interaction of so many different civilizations which were being thrust together. They documented these alterations on a degree which the ordinary individual could understand. Because of the Ashcan School we have a image of society which one truly can non understand amidst the overmastering spectacle of overmastering edifices and increasing technology.4 To understand the Ashcan motion it is necessary to look more closely at some of the major creative persons who were involved. George Bellows moved to New York in 1904 after he dropped out of Ohio State University following his junior twelvemonth. Once in New York he enrolled in categories at The New York School of Art. He rapidly became Robert Henri # 8217 ; s star student and valued friend. Bellows was fascinated by New York City. He attempted to capture in his art the societal alteration which he noticed in the metropolis. By the clip he was twenty four his art had the attending of the metropoliss taking critics, and his work was shown on a regular basis at exhibitions at the national academy of design. Bellows became the youngest creative person of all time to elected an associate of the National Academy of Design in 1909. Robert Henri got his art preparation from the Pennsylvania Academy of Fine Arts and from the Ecole diethylstilbestrols Beaux which is in Paris.5 He said that in his ain work he tried to portray this thing that I call self-respect in a human being . This was whether he was painting the elegant, affluent New York socialites or the Irish kids or the Spanish Gypsies which he painted abroad. Henri believed that art should incarnate the spirit of its ain clip. He attempted to convert his students to travel into the streets and gaining control the spontaneousness and character of the people that he saw. George Luks was an editorial cartoonist. He besides created The Yellow Kid which was a widely read amusing strip published in the New York World.6 It was about 1900 when he decided to go forth newspaper work in order to paint full clip. He decided to concentrate on New York # 8217 ; s Lower East Side which consisted chiefly of Judaic and Italian vicinities. He made a complete turnaround in his attack to art, go forthing behind the humor and sarcasm of the sketch in order to concentrate on portraying the streets and people of this dumbly populated vicinity with compassion and with apprehension. Compared with his Ashcan coevalss, John Sloan was a latecomer to the motion of urban pragmatism. Until 1903 he had made the art nuveau styled postings and mystifier designs which were popular in the Philadelphia press.7 It was in that twelvemonth that the paper switched to photography which put most of the staff artists out of work. William Glackens asked him to exemplify the novels of Paul de Koch. It was at this point that Sloan changed to a manner which gave full scope to his abilities and his penetrations on society. His alteration to urban pragmatism was complete by 1904. At this point he began painting the country around his flat in Chelsea. This was a on the job category Irish vicinity which was next to the combat zone territory incorporating bars and brothels.8 Everett Shinn moved to New York in 1897 at which clip he went to work for the New York World. He began having committees for magazine illustrations and by 1900 was considered among the states most promising immature illustrators. Shinn had his first solo exhibition in 1900 at the Boussod, Valadon gallery. This show featured pastel drawings of life in the metropoliss tenement territories and portrayals of several theatre personalities.9 This show was a fiscal and a critical success for Shinn and launched his calling. Over the following five old ages his work was featured in four different New Y ork Galleries. After returning from a trip to Europe with Robert Henri in 1895 and 1896 William Glackens took a occupation with the New York World. He shortly made the passage into magazine work. It was in this scene that his abilities truly began to be recognized and he began to win committees to exemplify human involvement narratives every bit good as narratives of New York life. Glackens became expert at capturing the interaction of New Yorkers at leisure. He did this by painting scenes in Washington Square which was near his studio, and scenes in other public topographic points frequented by the metropoliss population.10 The old ages of the Ashcan School coincided with the progressive epoch. This was a clip when journalists and reformists brought issues of wealth and poorness to the head of public attending. The art work of the Ashcan school reflected these concerns. During this clip Robert Henri on a regular basis attended meetings at the place of Emma Goldman, a reputed nihilist, and John Sloan became a campaigner for office on the socialist party ticket. Despite these political associations, though, the creative persons of the Ashcan School in general attempted to avoid propagandising their work. John Sloan went so far as to vacate as art editor of The Masses, a extremist magazine of the clip, in protest of the overpoliticized captions which were being added to drawings featured in the magazine.11 Percepts of immigrant life had begun to transform by the clip the Ashcan creative persons arrived in New York City. The immigrant population up until this clip had been viewed as alarming and something to be feared, about as a foreign metropolis within our ain metropolis. However, within the early old ages of the 20th century many people describing on New York life, including the Ashcan creative persons tended to see the immigrant population as a beginning of verve and diverseness through which the metropolis greatly benefited. The Ashcan creative persons in peculiar were interested more in the humanity of the Lower East Side instead than its unfamiliarity and peculiarity.12 They tended to research the contrast between the different civilizations and the ways of the old universe and the ways of the new one being built around them. The creative persons of the Ashcan school savored the experience of traveling to public topographic points to acquire the bulk of the stuff for their art. To them this was the kernel of life in New York City. How people interacted with each other, how they reacted to the different civilizations and dealt with the struggles and differences that would originate was first-class capable affair for their signifier of art. This is truly what interested them and where they felt that the verve of the metropolis spawned from. The Ashcan creative persons were among the first of the American creative persons to picture the universe of amusement. Some of their pieces included portraitures of recreational dark at music hall theatre, people dining out, crowds at the beach and street entertainers in immigrant vicinities. Through this, nevertheless, they emphasized the human side of the event, such as the interplay between the performing artist and the audience. These creative persons tended to identify in on the societal dealingss of people in a universe where thoughts of restraint and tolerance were invariably altering. At this point of clip during the opening old ages of the 20th century another of import alteration was taking topographic point in the United States. This was the altering functions of the sexes in these old ages of fluid alteration. The right to vote motion was deriving impulse at this clip. By 1910 adult females had the right to vote in four western states.13 Women had besides formed labour brotherhoods specifically to cover with issues refering adult females in the workplace. There became a big population of individual adult females who supported themselves as instructors, office clerks, gross revenues people and as service workers. The labour of these adult females was priceless to New York # 8217 ; s garment industry. Working adult females were besides a rule market for the low cost, ready to have on manners widely available for the first clip. This alteration in adult females # 8217 ; s functions led to a alteration in work forces # 8217 ; s functions in society every bit good. The creative persons of the Ashcan motion were fascinated by this passage in the functions of the sexes. While many people met these alterations with fright and a confrontational attitude, the Ashcan creative persons seemed content to enter the passage entirely from a point of view of societal interaction. The creative persons of the Ashcan School introduce us to an facet of society in the metropolis which had been up until this point ignored or at the really least overshadowed by the dominating alterations which New York was visibly undergoing. This was the facet of alteration at the human degree of cultural interaction and endurance. These creative persons found their capable affair in the most basic degree of society, the degree of human being, and as it turned out people were hungry for this type of art. It was promoting to see people lasting amidst all of the contention and alteration. Possibly that is why this art has survived every bit long as it has.

Working As American Necessity Essays - Congregationalism

Working As American Necessity During the birth of this country, Puritans had to work hard to ensure the success of the new state. In order to make work more appealing, the Puritans emphasized the fruits of labor. This attitude, reflected in modern day by the act of "working for a living," is considered as a "badge of pride." Puritan attitudes toward work and the attitudes of two modern day writers toward work all agree that the act of working has virtuous effects, an attitude that I share because of my working experience (Clee and Clee 233-234). Three different attitudes toward work, expressed by several writers whom I have recently studied agree that hard work yields positive rewards. Henry F. Bedford, a history teacher at Phillips Exeter Academy, and Trevor Colbourne, a teacher at the University of New Hampshire, examine the Puritan attitude toward work in their book The Americans: A Brief History. Puritans stress the goodness of working by relating it to religious beliefs. Sloth is sinful, but the Puritans also pointed out that it was self-defeating. Leisure is even considered an "evil temptation" (Bedford and Colbourne 235-238). Marge Piercy, a modern day poet, essayist, and novelist, attempts to explain why work is desirable on contemporary terms in her poem "To Be of Use." To Piercy, hard workers who really persevere are admirable because of the fact that the world is full of temptations to stop working, or to not work altogether. This admiration for determination is apparent because work is as "common as mud," and it must be done sometime (Piercy 242-243). Wendell Berry, an English teacher at the University of Kentucky, explains the basis of the desire to work in his essay "The Joy of Work." In response to the prediction that there will be no work in the future, Berry emphasizes the importance of work to human nature. He explains that people do work because of "fellow feeling," and that people get satisfaction from doing work (Berry 244-247). The concept of satisfaction as a product of hard work has been proven valid to me through my years of experience. All of these selections agree that work is a basic part of life without it, one would have a void in his life where satisfaction would be. Success of humanity depends on work.

Summary Classrooms, With and Without Computers essays

Summary Classrooms, With and Without Computers essays Over the past couple of decades computers have grown to play a very important part in our everyday lives. One important area where computers are beginning to take control is in education. The article, On Classrooms, With and Without Computers, by Stoll C. (1995), comments on how the increasing use of computers and similar technologies, like the internet, in schools around the world is actually changing education for worse, not for better. The article discusses disadvantages associated with introducing computers into education systems and also examines how traditional teaching methods have a far greater and more positive effect on a students learning. The article notes the extremely high costs associated with installing, maintaining and upgrading computers which, as a result, drain funds from solving other problems such as overcrowded classrooms and unqualified teachers. The author also examines how increasing the usage of computers in schools results in many students losing motivation and becoming uncommitted since there isnt an authoritative figure, such as a teacher, to punish them when they veer off from the task at hand. The article also comments on the way computers teach students. It examines how computers provide students with solutions rather than teaching them how to devise their own solutions and how computers act as a barrier to the one on one teaching experience which can only be offered by teachers. Using computers, students cant discuss problems they have with certain topics. Furthermore computers cant identify a students weaknesses and cant explain in further detail concepts which the student cant grasp. Other disadvantages using computer based teaching methods according to the article include the lack of control in accessing undesirable material such as pornographic websites, the fact that computers usually only supply basic simplistic answers and the idea that ...

Interviews and Observations in Education Essay Example | Topics and Well Written Essays - 4250 words

Interviews and Observations in Education - Essay Example The objectives in the third section deal with the similarities and differences between the two methods: interviews and observations. First of all, through the process of reflecting on different research, the writer must determine how similar the two methods are. Next, also through the process of reflecting on real research, the writer must determine the main differences between both methods with regard to: sensory, and participation. The aims of the fourth section deal with the different types of interviews and observations that can be conducted in different situations. First of all, the writer discusses both structured and unstructured interviews. Next the different ways of conducting observations in different places and for different purposes are discussed in detail. Finally, the aims of the fifth section are mainly to sum up the research paper. In this section, the main points of the paper are summed up and the main points drawn from the use of interviews and observations are discussed. Also, some recommendations for researchers in the field of education for the best use of data collection methods according to the different purposes of the research are included. The interviews and observations that were chosen for the purposes of this paper were selected based on their academic quality and overall relevance to the topic. Interviews and observations are solid methods and topics to discuss with regard to data collection in the educational field because of the quality of the data that they produce. The data is collected based on these methods because it is both primary and direct in nature. Therefore, it yields highly useful information that educational professionals can use to better manage the educational efforts that they participate in and perform on a daily basis. In order to select the specific interviews and observations that were discussed in the context of this particular paper, a basic Internet search was performed using the Google search engine. It is key to note that only the academic resources that were returned in the hit list were utilized. Common books and journal articles were chosen from the search string that was returned. Any potential resources that were determined to not be of solid academic quality, yet were returned in the hit list, were rejected for that very reason. In addition to the above method of resource location, a standard library search was conducted in order to obtain materials that were deemed to be of the same quality and standards. According to Inside Higher Ed (2008, pg. 1), "The problem is near-universal for professors who discover, upon assigning research projects, that superficial searches on the Internet and facts gleaned from Wikipedia are the extent - or a significant portion - of far too many of their students' investigations. It's not necessarily an issue of laziness, perhaps, but one of exposure to a set of research practices and a mindset that encourages critical thinking about competing online sources." The same research concept applies to the selection of the content of this paper. Great measures were taken to assure that this problem did not occur while research was being conducted to piece together this particular paper. The Different Research Methods that are Commonly Used for

Mobile VoIP and WiMAX Research Paper Example | Topics and Well Written Essays - 3500 words

Mobile VoIP and WiMAX - Research Paper Example By definition a protocol is a set of rules that is used to allow orderly communication (Kelly, 2005). Actually, even if another type of network is used, the same set of internet protocols are used to transmit voice over that particular network. In the present era, mobile phones have revolutionized the world in many ways. It is mainly because of the portability and comfort it offers. People pay huge sum of money to buy those classy and slim mobiles. It has actually become a status symbol. Mobile phone is more than just a call and texting device. With all the latest apps and android processors, mobile serve many multimedia purposes, therefore, further increasing its worth and demand. Keeping these factors in mind many VoIP service providers looked into new ways of integrating their technology with mobile phones. This will enable the user to use their mobile phones to route calls over the internet. This is known as Mobile VoIP. This term can be defined as a procedure of applying VoIP te chnology to your mobile handsets (Tracey, 2008). But it requires the mobile user to have access to mobile internet via 3G networks or Wi-Fi. To understand why many VoIP service providers turned towards mobile VoIP, it is important to dig up few years of VoIP market history. It is interesting to know that most of the giants in the mobile VoIP today did not started as mobile VoIP service providers. For example, Skype is one of the largest mobile VoIP providers today and it evolved in this particular market over the years of struggle and experimentation. Skype started to provide its services as Skype-to-Skype free calls that would require both users to use a computer and internet connection. By the beginning of 2008 Skype had 276 million registered users around the world who had talked over 100 billion minutes using this service. There is little

How the theory of Strategic Human Resource Management can assist Essay

How the theory of Strategic Human Resource Management can assist organisations in achieving and sustaining competitive advantage - Essay Example The paper tells that the increasing complexities and difficulties of management gave rise to the concept of managing at the strategic level. Managing at the strategic level is concerned with the long-term positioning of the organization. With the changes in the work environment, the private sector started recognizing that apart from financial and technological capital, human capital can also provide the competitive advantage. This led to innovation in HR practices or strategic human resources management. Delery and Doty defined strategic HRM practices as those that are â€Å"theoretically or empirically related to overall organizational performance†. Strategic Human Resources Management (SHRM) is about linking people with the organization – integrating HRM strategies into corporate strategies. In other words, SHRM aims to align or integrate decisions about people with the results that the organization aims to achieve. This is done because it is believed that integrating business strategy with HRM can lead to effective management of human resources and thereby enhanced organizational performance. The primary role of HR in the past has been compliance with laws, rules, and regulation. If the HR departments have a future-orientation and if the HR strategies operate as an integral part of the overall business plan, firms can achieve competitive advantage, according to Budhwar and Aryee. SHRM strategies can be used for knowledge creation, storage, and dissemination in organizations. HR practices influence an organization’s social climate which in turn leads to knowledge exchange and better organizational performance. Many researchers and scholars have contributed to strategic HRM with their own models and processes. For instance, Storey developed a model that demonstrates a shift from traditional personnel management to HRM. This model comprises of four key aspects – a constellation of beliefs and assumptions, strategic thrust informing d ecisions about people management, the involvement of line managers and shaping of employment relationship through commitment rather than forceful compliance. According to Storey, since the model has the linkage between employment policies and corporate plan, it can lead to competitive advantage. This model also identifies that strategic approach to HRM can be developed by bringing about changes in various elements of HRM functions such as recruitment and selection, training and development, and the conditions of employment. He suggested changes such as nurturing the workforce rather than monitoring them and management action should be based on the business need rather than following set procedures. Devolution to line managers has been proposed by many scholars as a core aspect of SHRM. SHRM has led to redefining the roles of the top management. Certain functions and issues are too complex for the top management to handle and devolvement of HRM to the line managers can lead to the fa ster response.

The Development Of Travel And Tourism Industry Tourism Essay

The Development Of Travel And Tourism Industry Tourism Essay Finally but not least, it discusses the significant impact of technology on the development of travel and tourism industry which is a big influence on the country. So overall all this assignment is informing you of how quality services and technology can develop the tourism industries and also makes work much easier and create a major impact on the country. It also assesses some good points on the community based tourism it tells how it can increase tourist in the country and helps to build up the economy and by creating a good marketing plan, having the right amount of capital, objectives and good support services it can be successful. The importance of delivering quality services in the hospitality industry. The importance of delivering quality services is basically to get a good impact on the industry to increase revenues. In agreement with (The importance of customer service in the hospitality industry, 1999-2012), Hotels, restaurants and other tourism-reliant business are included in the hospitality industry, each organization rely on effective customer service to earn industry accolades, positive media reviews, win repeat guests and increase revenue. So basically the good service you give off will make others come more to increase the revenue and to give the organization an excellent review. Quality services in some hospitality industry are poor and needs improvement but it is our major challenge. However in agreement with (William Lazer Layton, 1999), The hospitality managers if facing the major challenges in quality service delivery. It will be an essential condition for success in the emerging, keenly competitive, global hospitality markets, while the future importance of delivering quality hospitality service is easy to discern and to agree on, doing so presents some difficult and intriguing management issues. It is very important that all hospitality industry provide excellent quality service so it will build up the economy of the organization and country. 2 Differences between service delivery in the hospitality industry and service delivery in other businesses. Service delivery can be differentiated by the type of businesses youre running. Service delivery can be delivered both inside and outside of an organization but it depends on the type because most organization does not have outside service delivery. According to (Service delivery system, 2012), Hospitality and tourism services can be differentiated by the volume of customers processed and on the basis of variety offered. This can vary from a high-volume operation offering a very restricted range of products and services to a lower volume operation where every customer receives a unique or highly customized service. Another key variable in any service operation is the nature of the service contact. High contact has an extra level of social interaction associated with staff, while a low-contact service requires the staff to perform largely technical skills. Each requires a different approach, with a high level of contact requiring sophisticated social skills training, together with a g ood level of product knowledge, whereas a low level of contact requires simpler customer care and technical training. A low-contact service may also be suitable for substitution by information technology or self-service. Service delivery in businesses can be different in some cases. In some businesses the service can be delivered outside of the organization while some cannot. 3 TASK TWO Pros and cons of community based tourism and a discussion on the implications on the country as a whole. The Pros: The community based tourism has some advantages on both the communities and the country. Employment for community Some others are: according to (Williams Haye, 2006), Improved quality of life, Increased employment both directly and indirectly, increased opportunity for social and cultural interchange, increased income and improvement of infrastructure and enhancement of the community. Some other advantages are: according to (Oikos, 2009), It enables tourist to discover local habitats and wildlife, celebrate and respect traditional cultures, rituals and wisdom. The Cons: Some disadvantages of community based tourism are: Less transportations Less support in human resources and connection with marketing channels. Lack awareness of tourist Lack of skills Less capital Lack of recognition 4 Discussion: There are different implications of community based tourism on the country both advantages and disadvantages. Tourism in the country can help build up the economy and the community has a huge impact on the visitors which helps to increase the revenues. According to (Master Plan For Sustainable Tourism Development, 1998), The importance of this interaction is increasing as a result of the greater interesting contact with local people and their culture. Thus, physical assets are, by themselves, not sufficient to deliver a world class visitor experience. The host community must also be pleased to welcome tourists into their communities and take pride in the experience offered. This is why the WTO and other commentators insist that involving the community in the design (planning), development and management of the tourism experience is a necessary condition for the sustainable development of tourism. In Jamaica, the communities have played a role in the development of tourism. According to (Master Plan For Sustainable Tourism Development, 1998), To ensure stronger community involvement in the planning, development and management of tourism in Jamaica, the Master Plan aims to strengthen the community presence on the Resort Boards and co-ordination between the Resort Boards, parish councils and Parish Development Committees (PDCs) established by the Social Development Commission (SDC). Ventures sponsored by or involving the community would be eligible for receiving finance on preferential terms and technical support from a Community Support Unit at TPDCO. 5 The Resort Boards would be made responsible for all aspects of the interface between the visitor and local people, including involving local organizations in the management of anti-harassment and the resort patrols. Community based tourism can uplift the citizens and show them a brighter future. According to (Master Plan For Sustainable Tourism Development, 1998), Tourism has the potential to become a tool for economic and social uplifting of the people of Jamaica. If it can play such a role and that role is brought to the attention of the people of Jamaica, a far greater number would consider them as benefiting from the industry and so, hopefully, would be committed to the delivery of an excellent visitor experience. The Master Plan attempts to enable the tourism industry to play the role of providing the means to social and economic uplifting through a combination of improving the linkages between tourism and other industries, improving the opportunities for local people to sell goods and services to visitors and using tourism to make viable investments in civic facilities. It is planned also to make visible the impact that tourism has on social conditions by publicizing more widely the role i t plays in developing civic facilities and strengthening the JTBs educational programmed in schools. 6 In order for Jamaica to exceed in the increase of tourism they have to improve most of their products which they know most tourists looks forward to buy. In agreement with (Master Plan For Sustainable Tourism Development, 1998), Within the tourism industry, the share of underperforming sub-sectors such as small hotels, guest houses, villas and apartments, food and beverages, leisure and entertainment, sports and transport must be increased. Further afield, the linkages with arts and crafts, agriculture and small businesses generally need to be improved. Improving these linkages with other sectors would help also to increase the role played by tourism as a lead industrial sector in pulling through other sectors of the Jamaican economy and so its effect on economic development generally. Community based tourism would have a good impact on the country because first of all it plays a big role and if the CBT develop a good marketing objectives and strategies to get the information worldwide it will bring tourist to the country and not only the country will get a good review but the community as well and it will benefit from it and not only that but it would make tourist wants to explore and learn more about other places in the country. 7 Discussion on community based tourism is an alternative type of tourism that can be used to diversify the Jamaica Tourism Product and provide Jamaica with a competitive advantage. The main elements of tourism product are: Accommodation, Transportation, attraction and tours, dining and entertainment and support services. So basically the community based tourism can help improve all areas because it plays a minor role in the country. Community based tourism can join partnership with the Jamaica Tourism Product (JTP) and provide them with a variety of different communities with various beautiful attraction to be one of their main product of attraction, which will help them to increase their revenues and bring in more visitors which will be benefited to both. Each group will have to address and see what their weakness is, in both social and physical infrastructure. Jamaica Tourism Product can provide the communities with transportation to and from the accommodation and also give the visitors a tour of each community which can be included in the all inclusive package. Working together can both be a good thing for the country because it will increase the economy by number of visitors that comes into the country and it will also give the country a good name and good reviews. 8 Community Based Tourism and Jamaica Tourism Product can provide Jamaica with a competitive advantage. Basically each group would have a major development in all the areas that tourists love the most and by working well in their areas, finding ways to make each visit more differently and interesting and also by improving, making it better and better throughout each year there will be a increase in economy. Each group competing against each other would be a big impact on Jamaica and everyone will benefit from what they are doing. 9 TASK 3 Some impacts of Technology on the development of travel and tourism industry. Technology has a lot of impact on travel and tourism industry. It helps to make work a lot easier and much faster. According to (Youell, 2012), Developments in technology in jet aircraft and computer technology have contributed to the growth in domestic and international travel and tourism. Technological factors travel and tourism has always been an industry that has made extensive use of new technology equipment. Central reservation system (CRS), the use of computers in travel agencies and sophisticated databases for marketing purposes are now ordinary. Increase in competition within the industry will force organizations to use new technology to the full. New developments in transportation make extensive use of new technology, for example the Channel Tunnel, the advances in aircraft design and opening up new long-haul destinations. Technology has made it possible for people to accomplish multiple tasks within a time period and it has also brought advancement in many economic and business sectors which include travel and tourism industry. 10 Technology in the travel and tourism industry makes things more advanced, professional, less work and makes things run much faster. According to (The impact of technology on tourism, 2012), The tourism industry is one of the most relevant examples in the context of a changing global environment. The pace of this change has most likely been set by the rapid technological advancements. Some of these new technologies have been integrated in tourism operations. The most eloquent example in this sense is the emergence of the internet, which led to reduced costs and increased operational efficiency within the tourism agencies and airports. Aside the internet, other major technologies that supported the continuous growth of the tourism industry are those implemented by transportation, which became safer, quicker and more pleasing. Finally, the technological implementations within tourism operations have led to modifications in working habits and have also generated an increased demand for l abor force, implying as such that educational institutions place more emphasis on teaching tourism. So basically technology has a serious impact on travel and tourism it makes every aspect of completing daily task a lot easier and it also helps to develop the country. Without technology things would be slower and visitors wouldnt be able to book online if wanting to visit other country and that would be more work for hotel employees and it wouldnt make us citizens be aware of what is going on in the country. So having technology in both travel and tourism is major impact without it maybe we would have to get things done in a slower pace. 11 CONCLUSION I have concluded that good quality service in both the hospitality and other business industries have a positive impact on the country. A first impression determines how a guest will enjoy their stay and must always treat visitors like how we would want to be treated. Good quality service will keep customers and tourists coming back and it will also leave an excellent review of the business which will make others want to come to the country or firm. Service delivery in hospitality industry and other businesses are different in some extend for example in the hospitality industry some of their services can only be delivered within the organization while for some others their services can be delivered outside of the firm/organization. I also concluded that community based tourism plays a major role in a country and both can benefit from it. It also uplift the residents in the communities by earning income as land managers, entrepreneurs, service and produce providers, and employees. Technology is a major impact in the travel and tourism industry it makes work much easier and faster. It creates less confusion and helps to develop the industry in a more professional way. 12

The Hound of the Baskervilles Plot Summary :: essays research papers

The story begins on Baker Street where Sherlock Holmes and Watson are trying to figure out who left a walking stick at Holmes's residence and as they figure out whose it is, its owner arrives. The cane belongs to Dr. Mortimier, who has rumours of a new mystery for famous Sherlock to solve. The mystery involves what seems to be a supernatural hound that is the cause of the deaths of a line of related Baskerville men. The stories began a few generations before Sherlock Holmes?s era. Hugo Baskerville was killed while riding out upon the moor. Witnesses had stated that he was mauled to death by a huge, supposedly supernatural hound. The mystery of Hugo?s death was always thought upon, but the mystery was never solved, and soon only the stories and superstition had remained. That is until recently a descendant of Hugo Baskerville, Sir. Charles was found dead on the moor right out side his house(the Baskerville Hall), scared to death. Superstitious Mortimier is giving this information t o Sherlock Holmes because he fears for his good friend?s (Sir Henry) life. Sir. Henry is, at the beginning unbelieving of the Baskerville curse, but Mortimier has high hopes that Sherlock will be able to solve the mystery and take Sir. Henry Baskerville?s life out of danger. As the story continues, Holmes sends Watson to live in Baskerville Hall with Sir. Henry to gather information on the recent murder and to provide protection for him. While in Devonshire, Watson goes around meeting Sir. Henry?s neighbours, trying to discover anything seemingly unusual. Of the many characters he came across the most memorable couple were Mr. & Miss Stapleton who declared themselves as naturalists. He finds out that they had recently moved to the moor (two years previous) and they are brother and sister. It is at about this point in the novel that a mini mystery presents itself. Watson sees that the butler currently employed at Baskerville Hall is acting strangely, but taking late night trips to a window facing the moor. After a few nights of wondering, Watson spies upon the butler, and reveals himself. After questioning the butler, Watson finds out that he (the butler) is really doing a favour for his wife. There had recently been talk from the residents of Devonshire about an escaped convict. It turns out that the escaped criminal is his (the butler?

Deception Point Page 106

As Tolland's hand felt the sides of the tank, he encountered dozens of bullet holes. He could feel the water rushing in. The Triton was preparing to dive, whether Tolland liked it or not. The sub was now three feet beneath the surface. Moving to the bow, Tolland pressed his face against the glass and peered through the dome. Rachel was banging on the glass and shouting. The fear in her voice made him feel powerless. For an instant he was back in a cold hospital, watching the woman he loved die and knowing there was nothing he could do. Hovering underwater in front of the sinking sub, Tolland told himself he could not endure this again. You're a survivor, Celia had told him, but Tolland did not want to survive alone†¦ not again. Tolland's lungs ached for air and yet he stayed right there with her. Every time Rachel pounded on the glass, Tolland heard air bubbles gurgling up and the sub sank deeper. Rachel was yelling something about water coming in around the window. The viewing window was leaking. A bullet hole in the window? It seemed doubtful. His lungs ready to burst, Tolland prepared to surface. As he palmed upward across the huge acrylic window, his fingers hit a piece of loose rubber caulking. A peripheral seal had apparently been jarred in the fall. This was the reason the cockpit was leaking. More bad news. Clambering to the surface, Tolland sucked in three deep breaths, trying to clear his thoughts. Water flowing into the cockpit would only accelerate the Triton's descent. The sub was already five feet underwater, and Tolland could barely touch it with his feet. He could feel Rachel pounding desperately on the hull. Tolland could think of only one thing to do. If he dove down to the Triton's engine box and located the high-pressure air cylinder, he could use it to blow the negative ballast tank. Although blowing the damaged tank would be an exercise in futility, it might keep the Triton near the surface for another minute or so before the perforated tanks flooded again. Then what? With no other immediate option, Tolland prepared to dive. Pulling in an exceptionally deep breath, he expanded his lungs well beyond their natural state, almost to the point of pain. More lung capacity. More oxygen. Longer dive. But as he felt his lungs expand, pressuring his rib cage, a strange thought hit him. What if he increased the pressure inside the sub? The viewing dome had a damaged seal. Maybe if Tolland could increase the pressure inside the cockpit, he could blow the entire viewing dome off the sub and get Rachel out. He exhaled his breath, treading water on the surface a moment, trying to picture the feasibility. It was perfectly logical, wasn't it? After all, a submarine was built to be strong in only one direction. They had to withstand enormous pressure from the outside, but almost none from within. Moreover, the Triton used uniform regulator valves to decrease the number of spare parts the Goya had to carry. Tolland could simply unsnap the high pressure cylinder's charging hose and reroute it into an emergency ventilation supply regulator on the port side of the sub! Pressurizing the cabin would cause Rachel substantial physical pain, but it might just give her a way out. Tolland inhaled and dove. The sub was a good eight feet down now, and the currents and darkness made orienting himself difficult. Once he found the pressurized tank, Tolland quickly rerouted the hose and prepared to pump air into the cockpit. As he gripped the stopcock, the reflective yellow paint on the side of the tank reminded him just how dangerous this maneuver was: Caution: Compressed Air – 3,000 PSI Three thousand pounds per square inch, Tolland thought. The hope was that the Triton's viewing dome would pop off the sub before the pressure in the cabin crushed Rachel's lungs. Tolland was essentially sticking a high-powered fire hose into a water balloon and praying the balloon would break in a hurry. He grabbed the stopcock and made up his mind. Suspended there on the back of the sinking Triton, Tolland turned the stopcock, opening the valve. The hose went rigid immediately, and Tolland could hear the air flooding the cockpit with enormous force. Inside the Triton, Rachel felt a sudden searing pain slice into her head. She opened her mouth to scream, but the air forced itself into her lungs with such painful pressure that she thought her chest would explode. Her eyes felt like they were being rammed backward into her skull. A deafening rumble tore through her eardrums, pushing her toward unconsciousness. Instinctively, she clenched her eyes tight and pressed her hands over her ears. The pain was increasing now. Rachel heard a pounding directly in front of her. She forced her eyes open just long enough to see the watery silhouette of Michael Tolland in the darkness. His face was against the glass. He was motioning for her to do something. But what? She could barely see him in the darkness. Her vision was blurred, her eyeballs distorted from the pressure. Even so, she could tell the sub had sunk beyond the last flickering fingers of the Goya's underwater lights. Around her was only an endless inky abyss. Tolland spread himself against the window of the Triton and kept banging. His chest burned for air, and he knew he would have to return to the surface in a matter of seconds. Push on the glass! he willed her. He could hear pressurized air escaping around the glass, bubbling up. Somewhere, the seal was loose. Tolland's hands groped for an edge, something to get his fingers under. Nothing. As his oxygen ran out, tunnel vision closed in, and he banged on the glass one last time. He could not even see her anymore. It was too dark. With the last of the air in his lungs, he yelled out underwater. â€Å"Rachel†¦ push†¦ on†¦ the†¦ glass!† His words came out as a bubbling, muted garble. 129 Inside the Triton, Rachel's head felt like it was being compressed in some kind of medieval torture vise. Half-standing, stooped beside the cockpit chair, she could feel death closing in around her. Directly in front of her, the hemispherical viewing dome was empty. Dark. The banging had stopped. Tolland was gone. He had left her. The hiss of pressurized air blasting in overhead reminded her of the deafening katabatic wind on Milne. The floor of the sub had a foot of water on it now. Let me out! Thousands of thoughts and memories began streaming through her mind like flashes of violet light. In the darkness, the sub began to list, and Rachel staggered, losing her balance. Stumbling over the seat, she fell forward, colliding hard with the inside of the hemispherical dome. A sharp pain erupted in her shoulder. She landed in a heap against the window, and as she did, she felt an unexpected sensation-a sudden decrease in the pressure inside the sub. The tightened drum of Rachel's ears loosened perceptibly, and she actually heard a gurgle of air escape the sub. It took her an instant to realize what had just happened. When she'd fallen against the dome, her weight had somehow forced the bulbous sheet outward enough for some of the internal pressure to be released around a seal. Obviously, the dome glass was loose! Rachel suddenly realized what Tolland had been trying to do by increasing the pressure inside. He's trying to blow out the window! Overhead, the Triton's pressure cylinder continued to pump. Even as she lay there, she felt the pressure increasing again. This time she almost welcomed it, although she felt the suffocating grip pushing her dangerously close to unconsciousness. Scrambling to her feet, Rachel pressed outward with all her force on the inside of the glass. This time, there was no gurgle. The glass barely moved. She threw her weight against the window again. Nothing. Her shoulder wound ached, and she looked down at it. The blood was dry. She prepared to try again, but she did not have time. Without warning, the crippled sub began to tip-backward. As its heavy engine box overcame the flooded trim tanks, the Triton rolled onto its back, sinking rear-first now.

BIO OUTLINE essays

BIO OUTLINE essays A. Life creates order out of disorder through a never-ending series of chemical reactions B. This is Metabolism and the ability to Metabolize C. Most of the chemical reactions required by the cell would not occur at physiological conditions D. Control of these reactions is achieved by specialized protein, ENZYMES. 1. Define Energy - ability to do work 2. Define Work - the ability to change the way matter is arranged 4. Define Potential energy - energy of position 5. FIRST LAW of THERMODYNAMICS Energy can be transferred or transformed by 6. Explain transferred or transformed Different kinds of energy b. Chemical (e.g. gasoline, carbohydrates, fats) 7. SECOND LAW of THERMODYNAMICS - In any energy transformation or transfer some energy is lost to the surrounding environment as heat. b. 2nd Law says - ENTROPY IS INCREASING c. ADD HEAT LOSS TO ENERGY DIAGRAM ABOVE. 1. Free energy - the portion of a systems energy that can perform work given constant T throughout 2. Total free energy of a system (G) is define by this equation G = H - TS a. H = total energy of system = ENTHALPY b. T = absolute temp in K (KELVINS) (Â ° C + 273) d. Note that T increases value of S since as Heat increases, molecular motion increases, and a. Definition - occur w/o outside help (energy) - energy of system is sufficient to carry out b. Is not concerned with rate or time, so spontaneous processes will not necessarily occur 4. Determining when a system can undergo spontaneous change b. The change in Free Energy is negative for spontaneous systems . G = Gfinal state - Ginitial state or .DG = DH - TDS A.All reactions require an input of energy to get them started 1. ENERGY OF ACTIVATION or ACTIVATION ENERGY a. Define Activation Energy with overhead b. For some reactions the activation energy can be provided by the reacting molecules themselves. c. For others, the activation is very high since...

Frank LLoyd Wright and Architecture essays

Frank LLoyd Wright and Architecture essays Frank Lloyd Wright (1869-1959) is easily the most famous architect in history. His career (seventy years) spanned the entire development of modern architecture and was very important in shaping it despite his refusal to join the prominent architectural associations of his day. His buildings stand as a monument to the genius and inventiveness, which he brought to every aspect of his work. Frank Lloyd Wright is the most original and innovative, but he never attended an architecture school. As a child, he worked on his uncles farm in Wisconsin and described himself as an American primitive, an innocent but clever country boy whose education on the farm made him more perceptive and more down-to-earth. Early in life, I had to choose between honest and hypocritical humility. I choose the farmer and have seen no occasion to change.(Frank Lloyd Wright. Delmars.com). When Wright was fifteen years old, he entered the University of Wisconsin as a special student. He studied engineering because the school had no course in architecture. He left school after a few semesters and apprenticed with J.L. Silsbee and Louis Sullivan. After working with Sullivan for six years, Wright opened his own practice. During his seventy-year career, Wright designed 1,141 buildings, including homes, offices, churches, schools, libraries, bridges and museums. Of these designs, 532 were completed and 409 still stand.(FrankLloydWright.org). Wright pioneered a long, low style known as the Prairie house. He experimented with obtuse angles and circles, creating unusually shaped structures such as the spiral Guggenheim Museum (1943-1949). He developed a series of low cost homes, which he called Usonian. Most importantly, he changed the way people think about interior space- Space is the breath of art. Wright was married three times and had seven children. His work was controversial and his private life...

Training Trends and Issues (Human Resource Class) Research Paper

Training Trends and Issues (Human Resource Class) - Research Paper Example The introduction of the internet, intranet and other multi-media devices has made training more systematic and efficient. One example of a web-based training (WBT) is the â€Å"Electronic Performance Support Systems (EPSS) that deals with the interface between people and software† (Heathfield, 2010). Heathfield however stated that there are some manual-based online courses which simply placed the training manuals online but did not take advantage of the â€Å"interconnectivity and the ability to publish real-time, up-to-the-minute information† (2010). The trend in multi-media training somehow puts pressure on the training and development practitioner. They must make sure that they are up to date with the latest software programs available. Training practitioners must also determine which of the available programs best suit their training needs and whether their companies can afford the cost of purchasing one. According to Holt, training practitioners stand to gain from these latest developments in training (Holt, 2000). He stated that first; there is the benefit of not having to wait for training schedules because the training can be scheduled anytime because the software is always available. The trainer’s schedule need not be divided among the employees to be trained. Some training practitioners are even looking into the possibility of integrating real live instructor and peer interaction in web-based or CD training (Heathfield, 2010). Second, Holt mentioned that since the training is rather individualized, the employee g oes through the program at his own pace. There is no need to wait for the slow learners or keep up with the fast learners. Furthermore, it is time efficient and it gives immediate feedback to the trainers. In the Journal of Instruction Delivery Systems (Winter, 1994) Verl E. Dennis as cited by Holt stated, â€Å"The reduction in instructional time when compared to the

Marketing. Firms gain competitive advantage Case Study

Marketing. Firms gain competitive advantage - Case Study Example For many years, logistics inefficiencies have been criticized and scrutinized in order to increase productivity. There has been little close examination of possible savings in the area of physical distribution, now known as logistics. There is a movement towards a closer analysis of all aspects of logistics. This is particularly important where selling and distribution costs are high. One of the new methods in logistics is wireless technologies used by UPS and FedEx which help them to create state-of-the-art solutions for difverse customer groups. In other words, firms are a sum of their activities and not just comprised of a series of discrete functions. Logistics is therefore not just about managing functions, but managing linkages between those functions. More will be said about the integration of various facets of the value chain in the discussion on implementation strategies. FedEx Executive says: "Wireless data connectivity is something we've done for many years. But we had to provide our own bandwidth and we had to develop technology to manage it" (Gruman 2006). At this stage, what is important is to understand how logistics companies can analyze current position along various dimensions of the value chain - in essence, their strengths and weaknesses. ... real-time data to manage their operations, and the only way for the companies to get this near-real-time information is through the use of wireless technology in the field and in their facilities" (Gruman 2006). UPS and FedEx take into account internal and external factors that influence location of the goods. The Concept of 'Place' and its Role in New Logistics Looking at the concept of 'Place' from a total viewpoint, may indicate that some parts of the system can operate at less that the optimum in order to make the whole system more effective. For example the production manager may need to schedule shorter runs, or the transport manager more frequent deliveries, if it benefits the total logistics system. Acceptance of the new logistics concept implies a recognition of the fact that an action affecting one part may affect all others (Chase, Jacobs 2003). So a united approach is needed in order to maximize overall effectiveness. One of the main innovations used by UPS and FedEx is that: 'The two companies are exploiting new wireless technologies in their differing attempts at aiding the two main components of their operations: pickup/delivery and packaging/sorting" (Gruman, 2006). In order to produce or provide quality service to a required quality level, at an appropriate time and within acceptable financial constraints, logistics create a number of functions that are essential. For instance, using UPS and FedEx new logistics flexible organizations have the potential to maximize benefits from different locations and national economic conditions through a variety of means: locating businesses in markets where factor conditions are favorable leading to cost advantages and efficiency; operating in non-domestic markets where "demand conditions are more favorable"

Introduction to Communication-Creating I Messages-discussion Personal Statement

Introduction to Communication-Creating I Messages-discussion - Personal Statement Example These situations could be the temperament and personal mood at the time of communication (Bishop 4). Non- assertive communication is in most cases defensive and irrational. I remember one scenario when I was in a meeting with my business partner. We had agreed on the standard terms for our ERP implementation to one of our clients. A disagreement arose on what duration the implementation of the project would take. A series of questions kept on propping up from my partner. There was a heated disagreement and the discussion turned out acrimonious. My partner in deed had some valid concerns. Assertive communication in this case would have solved the acrimony. Assertiveness is a skill that needs to be incorporated in day to day communication. When one is tactical in his or her communication, they listen more than they talk. The basis of careful listening is to gain a clear understanding of the other person’s perspective. The result would be a balanced reaction to whatever the issues under discussion. I now have an understanding of assertiveness in communication. It is more productive and it results to tangible

Morris Kent Jr. vs. the United States Essay Example for Free

Morris Kent Jr. vs. the United States Essay At the age of 14 years in 1959 he was reported to have committed several offenses on housebreakings and attempted purse snatching. He was placed under probation on his mother’s care with corresponding social services. At the age of 16 in 1961 he was reported to have committed housebreaking, stealing the house owner’s wallet, and raping her. After which he admitted committing several offenses of the same manner. The waiver Kent’s mother, a lawyer, and a case worker from the juvenile court filed a petition to consider waiving the case while he was placed at the District of Columbia Receiving Home for children for a week. The trial and verdict He was convicted to six counts on housebreaking and robbery but was acquitted on two rape counts by reason of insanity. The appeal Objections to fingerprinting proceeding, absence to notification of parents, and courts denial to the access on his social services file. Petitioner also questioned the validity of the one week detainment at the District of Columbia which if an adult is already considered unlawful. The validity of the waiver which denies the petitioner the benefits of the juvenile courts parens patriae capacity (Howell 1998). Schall vs Martin The history At the age of 14 in Dec. 13, 1977 Gregory Martin was arrested with first degree robbery, second degree assault, and criminal possession of a weapon. Martin with two others allegedly hit a youth on the head with a loaded gun. They then stole the victim’s jacket and sneakers. The procedure Martin evidenced of lack of supervision was based on possession of a loaded weapon, lateness of the hour, and false information on his address given to the police. He was detained for a total of fifteen days between the initial appearance and the completion of the fact finding. The trial and verdict Martin was found guilty on robbery and criminal possession charges. Since he was adjudicated as delinquent, he was placed on two years probation. The appeal Objections were made on the pretrial detention of juveniles implying greater abuses of law and power. Re Gault, re Winship, Mckeiver vs the State of Pennsylvania The cases Winship was a twelve year old boy in 1970 who entered into a locker and stole $112. 00 from a woman’s pocketbook. He was ordered placed in a training school for an initial period of 18 months subject to annual extensions from the basis of preponderance of the evidence. Gault was 15 years old in 1967 when taken into custody as a result of a complaint that he had made lewd telephone calls. He was ordered to perform as a juvenile delinquent until he should reach maturity at the State Industrial School. Mckeiver was charged together with a group of 11 to 15 years with various acts of misdemeanors which arose from several demonstrations protesting school assignments and a school consolidation plan. The public was excluded from the hearing for major reason that the juvenile proceeding might make the trial into a fully adversary process. Each member of the juvenile group was considered a delinquent while placing each of them under probation. Analysis and recommendations The Juvenile Justice Services Administration is responsible for the effective administration of the juvenile justice programs for delinquent and incorrigible youths which is being done in coordination with the juvenile courts. The identification of the needs of children facing delinquency leads to the invention and creation of the juvenile courts to go easy on young criminals. The rapid increased of juvenile crime and young people identified as at risk has created a furor on shocking juvenile crime statistics which resulted to a public outcry on the need for change in the management of young offenders in all of US states nationwide. This practically litigated some offenders in adult criminal courts. The argument details on young children who had committed violent crimes like assault, rape, murder and armed robbery which are often adjudicated in the same court as non violent offenders charged with shoplifting, burglary, and petty theft to drug offenses. The growing disillusionment of the therapeutic and ineffective approach of the juvenile justice system has resulted to appeals for a modification of its due process to transfer young offenders to adult courts and prisons. It has been the present society’s desire to oppose rehabilitation and effect punishment. They firmly believed that the framework of the juvenile justice system has permitted young offenders to avoid accountability which led to its nonadversarial, decriminalized process where violent offenders were never separated and categorized according to the severity of their crimes. The court subsequently measures to provide guidance and rehabilitation of the child and protection for society not to fix criminal responsibility, guilt and punishment according to their parens patriae capacity. It seems that US is now caught up with its own policy which seems to produce a rapid increase of juvenile offenders who are not amenable to rehabilitation who acts as criminals who happens to be children. The courts are now dealing on the crossroads of empowering themselves to consider amenability between children who err and those children who commits an isolated criminal offense against the mandates of the juvenile justice court system. There is a marked dependency issues within the jurisdiction of the court and for young offenders otherwise involved in the judicial system. The system which serves to pose as an integral part of the national development process to protect the young and maintain peaceful order in the system has created chaos because of its policy and practice of informal justice for issues of social control. Most common practice is the treatment of every youth who violates the law is not labeled as a juvenile delinquent unless they were officially processed through the juvenile courts and officially adjudicated. But how can they be properly processed if at the start police interventions are already placing lax policies at stake? Is it a matter of policy makers and policies implementation? Or is it a matter of family emotional and authority interconnections that created the young person as he is today? The purposes and procedures of juvenile courts have become immerse on public reactions reflecting opinions on the system. To protect the rights of the young offenders, there must be a classification on matters of the crime that was committed. It is necessary to redesign a new youth justice system before it does more public harm. Young offenders caught in the web of the existing criminal justice system shall be classified according to the severity of the crime that was committed through individualized assessment and proactive case management. There shall be a diverse menu of options where the institution shall be created solely for the young offenders. This is the day that the court will treat crime as a crime regardless of the offender’s age and the appropriate time that young offenders will hold accountability and experience the consequences of their acts. Young people who violate the law are no longer guaranteed special treatment simply because they are young but must be disciplined according to the severity of the violations they had committed on separate juvenile institutions. The separate institution is still a form of special treatment where the facilities and the education and training of the young offenders are to be thoroughly studied. Amidst the severity of the crime, young offenders will still continue to be cognitively, emotionally and socially different from adults. Therefore the separation and the creation of a unique institution for them where they shall attend training and education inside and still receive diplomas for their education continues to serve them as citizens and young offenders. There must be a mother image or model assigned to a particular group of five or six children who will monitor their personal needs and really pose as a parent to them. Screening for the recruitment of mothers on this process must be very thorough and well maintained. When we say that young people are vulnerable to negative influences, we can justify the mother or parent issue by the model parent who constantly monitors and cares for them and teaches them basic family values that may be more than what their biological parents could give largely dependent on the nature and characteristics of the model parent screening recruitment process. Why not try hiring Asians? Maybe a change of culture introduction will work for these offenders. When you are out of ideas on how to control them, we might as well try other cultures to experiment the effect. We might as well try blending policies and practices on the care management of these juvenile delinquents. There shall be no lapses over the rights of the child being tried in an adult court regardless of age on the basis of the severity of the crime because the institution to where he goes is not a mix adult one but a newly created institution that caters juvenile criminals for this matter. No fear of any adverse effect on social issues and negative adult influences because they interact with people of the same violent crimes and same age bracket. Or to modify court proceedings, since we already have classifications on the severity of offenses then it can move to create law appropriate for these juveniles who were criminally charged. However, the trials shall be done under and within the umbrella of the juvenile justice system with no act of favoritism on matters of age. So waivers on matters of jurisdiction may not pose a threat to committing mistakes on putting the child into the adult institution. The issue here is the willingness of the State to provide such juvenile penitentiary. The cost and the budget appropriations will more or less equal to the budget on their drug abuse intervention offers. But if young offenders will be criminally hold accountable for their offenses then they will absolutely stop and start to manage their baby instincts which results from baby court policies and treatment of their offenses and age. The court is not justifying the act but is more on protecting the age which contributes to these young people’s confidence in passing time making crimes and getting away with it because they are young which is very unreasonable and not applicable either in the family system more on the justice court system. The issue that serves to balance the recommendation is the factors that made this young delinquents abused their rights. Maybe there were too many rights given to them that the court cannot invade to create justice for the victims in that system anymore. They have made a perfect firewall on their policies that even them cannot manage to hack their own system to change. There shall be a modification with the justice system classification on young people’s offenses and put them right back on their tracks without getting their rights off. For once in their lives they should know the harm and damage they had done to their victims and make them pay for it in their unique form of institution. It is a matter of psychological warfare with these young people. The psychological warfare of which is already in their own advantage because of the juvenile justice system policies and practices. We love our children but we need to rear them right. Love does not only mean making them babies in treatment and in policies, they also need a little spanking when they err to understand the severity of their act. Love means caring for their needs but still punishing them when they do things that poses harm to themselves, harm to their families and harm to the society. We have to stop the notion of making them think that what they are doing is still acceptable because of the governing family policies and juvenile justice system methods of treatment and rehabilitation. It is a matter of breaking their confidence now that they were made indestructible in court because of their age. The idea is to make them realize what they have done is immaterial to age but a direct violation of love and God. The institution will serve them right because they are properly taken cared of depending on the administration. Since national policy has been taking children out of their families because they don’t trust parents to be effective anymore, which is due to their policy also, then putting then in a juvenile institution consisting of a large land, mother models, equip with schools for education and training when they err will put them in their places without taking out their right. It is a midway and the last recourse for these children. There will be no fear on part of the parents and no fear on part of the justice system. The kids now will serve their time studying and learning skills to get a life after serving their sentences. Some grave offenses will require them to work within the institution as part of the training like foundry or what Don Bosconian students are doing. If you don’t want to work and get trained 8 hours a day, then don’t commit grave offenses. Just be a youth and live how a youth is supposed to live. It is a matter now of choice for these juvenile offenders. The knowledge itself that they have an institution to go won’t make them go easy on their impulse acts and imaginations. It is like the idea of over feeding the child which makes him obese, overprotective policy will make him a criminal because nobody can touch him. It seems that the idea lies on the thought that the victim will fear more of being killed and raped by a juvenile offender because no justice can be absolutely derived from it. How can a nation maintain peace and order then when it disrupts respect for law and of the rights of the victim in the first place? We want to see the situation objectively. Reversing orders by judges is just not applicable but modifications on the juvenile justice system are what we have to look into deeply. It is time for a change and that change shall start now before certain events will turn to future abolition of the ineffective juvenile justice system. We just have to look at the flow chart and analyze the policies and procedures involved in each processes. The theme is objective analysis and not favors. The only thing that will hold them from waivers and transfers to adult courts are the negative consequences of adult institutions for their age and shall not be based on their ages. Figure 1. Juvenile justice flow chart (Arizona 2006) References Arizona Supreme Court. (2006). Juvenile justice flow chart. Retrieved May 19, 2007 Website: http://www. supreme. state. az. us/jjsd/jolts/FlowChart. htm Howell, J. C. (1998, January). NCCDs Survey of Juvenile Detention and Correctional Facilities. Crime Delinquency. Retrieved May 19, 2007 Website: http://law. jrank. org/pages/12936/Kent-v-United-States. html

Deviance In Society Essay -- essays research papers

What does it mean to say, â€Å"deviance is socially defined?†   Ã‚  Ã‚  Ã‚  Ã‚  Deviance is defined as, â€Å"The recognized violation of cultural norms.† Deviance is an act of rebellion against set of rules, and expected behavior established by a certain society. Deviance is defined in many different ways. It is depended on the norms of the society, and region. Individuals become deviant when people label their actions as deviance. It depends on how that certain society defines deviance on individuals. The establishment of rules, and breaking rules in society is determined by strong social powers. This event leads to social inequality in society. â€Å"The Saints and the roughnecks†, are an example to labeling individuals as deviants, and it shows how social power causes inequality. Deviance appears in all likes of society. Deviance has many meanings to unconformity on a cultural norm. It depends on that the state of society, and its region. Prostitution is a profession that has existed since the beginning of society. Prostitution is viewed as a sleazy way of making money. The United States outlaws this profession, because it degrades females. Yet it is legal, and accepted in the city of Las Vegas, Nevada. Residents in Nevada view prostitution, as any other job.   Ã‚  Ã‚  Ã‚  Ã‚  Individuals become deviants when society decides to call the acts deviance. It is a labeling process put on the person. An example of deviant behavior would be the teen youth wearing ba...

Introduction to Strategic Management Essay

The threats facing health care organizations vary in scope and nature (Authenticity Consulting, 2007). It is therefore a critical requirement that healthcare organizations adopt strategic plans that are capable of helping guard against such threats. To be able to do this, however, every individual organization has to identify the threats that face it and move to find ways of mitigating or managing the risks associated with the threats. This paper discusses four types of threats facing the National Alliance on Mental Illness (NAMI). These are environmental, economic, governmental, and demographic threats. Discussion  NAMI is specifically involved in the fight against mental illness through different methods. In this endeavor, the organization is faced with the following threats: Environmental Threats As an organization that deals with mental issues, the main environmental threat has been the rise in the number of people who are committing suicide because of their mental condition. This has been especially noted among teenagers (NAMI, 2010). For different reasons, it has been a threat to the continued successful operation of the organization which seeks to reduce the problems associated with mental illnesses, including death. According to the organization, teenage deaths have been on the rise, threatening to reverse the gains so far made. For instance, suicide committed by teenagers and adults with mental illnesses of different kinds accounted for more deaths in the country compared to the combined causes from cancer, stroke, pneumonia, birth defects, heart disease, Aids, and lung diseases (NAMI, 2010). This is a pointer that unless appropriate measures are taken to halt and reverse this trend, then the organization risks failing to achieve its objectives. An associated threat is that the cause of the high number of suicide among people with mental illness has not really been underpinned. This has made it even more difficult for intervention to be done effectively (NAMI, 2010). Economic Threats In its endeavor to fight against mental illness, NAMI usually employs the use of increased awareness through training and education on mental illness (NAMI, 2010). Do be able to do this the organization needs a lot of money. As a nonprofit, NAMI relies on the goodwill of sponsors such as charitable organizations and other well-wishers. In the recent times, however, this support has been waning, posing the threat of drying up. This threat has been more real during the global economic crisis than at any other time before because the ability of people to spend money has been greatly reduced due to economic hardships all over the world (Comerford, 2007). With a declining economic outlook, the organization is faced with the threat of having to reduce its advocacy campaigns and narrow down on the implementation of only those programs that are deemed very critical. Yet every program of NAMI is equally important. This lack of financial support threatens to curtail all the organization’s activities unless it is checked now. Demographic Threats NAMI deals with people from different backgrounds each of which has its own unique challenges (NAMI, 2010). Owing to different cultural practices and beliefs, different people with mental illness are treated differently by the society, a move that affects their chances of leading fulfilling lives. Stigma, for instance, is more rampant in certain communities than others. The threat of increased stigma against people with mental illness has been there for a long time now. This is in spite of efforts by NAMI to demystify some of the myths associated with mental illness (NAMI, 2010). Over time, stigma is likely to become a leading cause of death among people with mental illness. Another demographic threat is rampant rise in the population of the world which is making the resources available to people with mental illness to be reduced. Finally, the other threat is the high turnover of experts in the mental health care field (NAMI, 2010). Fewer professionals than are required have remained in the field to take care of the ever-increasing cases of mental illness. This has been exacerbated by the many professionals who continue leaving the field for different reasons (Begun, Kaissi & Sweetland, 2005). Government Threats Government policy has impacted NAMI in many ways. However, the greatest threat posed by government is its failure to pass policies that assist the mentally ill to get better health care services (Swayne, 2006). For instance, there has never been appropriate funding for mental health institutions especially those that are not-for-profit. This is in spite of the commendable work they do in ensuring that there is appropriate healthcare for the mentally ill. That aside, the government has always been coming up with new legislation regarding the health care sector from time to time without really caring what impacts such legislation has on the operations of organizations like NAMI (Begun, Kaissi & Sweetland, 2005). Then there is no appropriate health care insurance for people with mental illness because they hardly ever get to be among the main groups that are insured by the government or by their employers. As most people with mental illness never engage in gainful activities, they are faced with the threat of being ignored in major government plans. NAMI is also threatened by policy changes that might require it to meet certain minimum requirements to be eligible for funding (NAMI, 2010). Conclusion Given these threats facing NAMI, there is a need for appropriate strategies to manage them. As with all other threats, these particular ones are outside the control of NAMI and call for proper strategic planning to address them. Risk mitigation and change management are some of the approaches that can help deal with the threats and minimize their impacts should they actually come to happen.

Costa Coffee Essay

The remote environment comprises factors that originate beyond and usually irrespective and out of Costa Coffee’s control. Economic factors Since Costa Coffee is a multinational business, top-level managers must consider the economic situations on both the National (Egypt) and International levels. Currencies exchange rate (Forex) affects Costa Coffee’s final products’ prices as well as operation costs. Costa Coffee imports high quality coffee beans from rainforest farms where it pays for in local currency, and sells as coffee in another country with its local country. Hence, when the Egyptian Pound depreciates, the cost of beans relatively increases; therefore, causing a fall in profit margin and vice versa. If depreciation is too much, then Costa might increase its selling prices. Moreover, interest rate is vital for a business considering expansion as Costa Coffee. As interest rates increase, Costa Coffee’s ability and willingness to expand or open new branches decreases; due to the high cost of capital. Furthermore, the stock market plays a significant role in encouraging investors to invest in Costa Coffee due to the increasing profits and the good reputation. Finally, high economic growth rate of a country leads people to increase their consumption of Costa Coffee’s products; since they have more income. Social Factors Egyptians’ culture and lifestyle has dramatically changed in the last 10 years. People are more willing to go to cafes for lunch, dinner or simply a snack. Considering the Egyptian demographics of lifestyle and age groups, most of the Egyptian population falls in the youth age group. Hence, Costa Coffee plays music and offers an atmosphere that is convenient for all ages with special attention to youth. Costa Coffee respects the religion of each nation in which it operates. To clarify, Costa Coffee neither sells alcoholic drinks nor pork-containing food. In addition, Costa Coffee’s menu is written in both English and Arabic languages. English is the most widely spoken language, and Egypt is known as a touristic attraction. Plus, Egyptians like to come across a menu written in their own language for simplicity and showing cultural respect. Also, many people nowadays are concerned with their health; Costa Coffee is providing low-calorie food, a variety of fresh salads, sandwiches, and fresh fruit juice. Political Factors Governmental rules and regulations could affect the firm’s suppliers and the price of the raw materials. Imposed taxes or tariffs on the imported coffee beans add to raw materials cost. Rules regarding social insurance add to labor costs. Political instability and strikes do affect labor and consumers of Costa Coffee. Technological Factors Advanced machines affect the firm’s performance and efficiency through producing tasty coffee as quick as possible. High quality and speed of service affects customer satisfaction and loyalty. Costa Coffee uses highly advanced brewers and coffee makers for the best coffee cup. Besides, the use of the Internet to facilitate transactions between Costa and its suppliers lowers transaction costs and decreases lead time. As a result, stakeholders are more satisfied with increased profits and lower costs. Ecological Factors Costa Coffee uses recyclable paper bags and paper cups. And, it tries to reduce its energy consumption as steps towards a greener environment. It also ensures adherence to responsible farming practices, so that natural habitats are protected thereby reducing deforestation and carbon emissions. Furthermore, Costa is working to deliver green (LEED) certification for new stores beginning later this year and is working closely with its suppliers to develop more environmentally friendly packaging. Industry Environment Operating Environment A firm’s operating environment is related to environmental factors that directly affect the firm and its success in obtaining necessary resources. Yet, they are still factors beyond its area of control. 1. Competitors Costa coffee in Egypt faces high direct competition where around almost every corner in the cities, a coffee shop exists. Therefore, product differentiation is a must, and persistent high-quality is the way to keeping customers. Whichever Costa Coffee shop you enter, you are greeted the same, indulge in the same taste and pay what you see in the menu. Menu prices are tax inclusive which is different than most of other coffee shops. Competitors include, but are not limited to, Starbucks Coffee, Cilantro and Beano’s cafe. Creditors Costa’s past payment records and working capital position are the main attributes affecting creditors decisions. Considering the Egyptian markets, banks are not rare to find. Costa might be dealing with several banks, and may be granted loans from several areas. Hence, creditors have little leverage; since interest rates are controlled by central bank of Egypt as well. Customers Costa coffee is a service firm. Therefore, its utmost goal is customer satisfaction and loyalty to yield profits. Constantly monitoring Egypt’s demographics is essential in keeping a convenient atmosphere. For instance, Costa must always recognise what the youth are listening to these days to be able to play the optimum collection of songs in its branches while abiding by the brand’s image. Accessibility of location and parking spaces are of the main issues regarded by people when deciding on their hang-outs. And, the customer buyer behaviour of whether they prefer more salads and sandwiches rather than desserts; affects how much of each should be available at Costa’s branches. Labor Costa’s reputation and image is kept through its workers. Costa has to respect labor rights especially now that people are more aware of the rights than ever before. Also, Costa has to be selective in its waiters and baristas to keep the brand’s image and reputation. As a result of Costa’s reputation, highly-qualified workers apply for jobs at Costa Coffee. Suppliers Supplier relationships are as important as customer relationships. A good supplier relationships decreases yield time and enhances firm’s productivity. In Costa’s case, supplier power is not high as Costa has multiple suppliers, with low switching costs. However, supplier relationships are well-attended to at Costa Coffee; as part of its social responsibility towards coffee-growing countries.